48 HOUR EXPRESS DISPATCH FOR ITEMS IN STOCK!
The Cloud 3 seater, chair and ottoman arrived unexpectedly a few weeks earlier than planned (mix up with the freight company), but the Kylie and the Black Mango team were amazing, keeping me informed all the way as we worked out a solution (it was left at a vacant rural property, in an open car port by the couriers). Luckily I was able to travel down and with a friend managed to get them inside and set up before any damage occurred. Black Mango had already given me a great discount when I purchased the couch, the chair and the ottoman along with a spare set of covers for each, and they had discounted the original freight costs. When the mix up with the delivery date happened they refunded me the freight charges all together, which I thought was a very reasonable gesture to make up for the inconvenience (we live 5 hours away from the property it was left at, and hadn't yet moved there)!
The couches were easy to set up. They look great, and are, as expected super comfy! I think I will get them scotch guarded to protect them a bit more, as I can imagine they will be very hard to get off once on (way too comfy lol).
Thanks again Black Mango - job well done!
Quick delivery and great customer service. Loved how light it was and that the sofa came in 2 parts. My husband was able to carry it up stairs by himself. Suoer comfy and stylish.
best sofa i ever bought , so comfy , so light and easy to move. it was delivered so quickly as well !
so happy with it and get loads of compliments ! definitely recommended