CUSTOMER REVIEWS

Based on 5202 reviews
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comfort guaranteed

I love these lovely cushion covers. Perfect for the winter months. Hugge. Better still would be the whole lounge.

Bedhead great, slip cover disappointing

The Bedhead is solid and well padded. Very happy with it however the slipcover had not been overlooked properly and arrived with a hole in the seam. I had to have this repaired before I put it on otherwise it would have continued to run through the seam and the hole would have been huge. Need better quality control before sending.

Hi Rachel,
Thank you for taking the time to write your review, however we are admittedly saddened to only just be hearing about this imperfection with your slipcover. Please know that we are always available to reach out to via phone or email to support with a resolution. With that said, we are super pleased that you have been able to repair this imperfection and are loving the gorgeous Juno Bedhead in your home.
BM Team

Beachy class

These bar stools are such a beautiful addition to our home. They're extremely comfortable while retaining a classy,beachy look.

Hi Cassie, Thank you for taking the time to leave us this review. We are so glad that you love how the Anka Counter Stools compliment your home.
BM Team

Stunning chair …

Beautiful quality a real show piece !
Comfortable and great service all round to delivery from Black Mango 🙏🏻

Joanne, it makes us so happy to hear how much you love your Southern Rattan chair. Thank you for leaving us this kind review.
BM Team

Love the Cloud!

Fair to say there are some happy campers in our household with the new sage green Cloud! Kylie was absolutely wonderful- the most helpful, genuinely lovely customer service I’ve had for a long time! I’ve had my eye on this couch for a while, and so pleased I finally committed. Great quality, very comfortable, easy to assemble, wide seats and lovely material. Love the colour! I couldn’t believe how quickly it arrived too. Thanks very much 😊

Oh Ashlea, Thank you for your kind words. You have made our day, we will certainly pass your compliments along to Kylie. It is so great to hear how perfect your Sage Cloud has fit into your home & I can tell your furry friend is loving it too! As always, please reach out if you ever need assistance with anything in the future.
BM Team

Product and Service was excellent

I love the three lamps I purchased and the customer service was excellent when one of the shades needed replacing due to in transit damage - thank you 🙏

Thank you for your kind words Byrony, whilst we were disappointed that you had to wait a little longer to have all of your 3 lamps set up perfectly, we will always look after our wonderful customers if there is any unfortunate freight damage. Thank you for being so lovely as we got this sorted for you.
BM Team

100% Happy

Buying furniture over the internet is always risky but I could not find what I was looking for at local furniture stores. After much googling I found the Black Mango site and the lovely Havana Rattan Tub chair which I am 100% happy with. Excellent delivery time from Adelaide to Brisbane. Thank you Black Mango.

Margaret, we're so pleased you took the chance and ordered this beauty and thank you for your review. We understand how scary it can be and have our 30 Day Change of Mind policy to add that extra layer of reassurance for our customers.
We LOVE that you had a vision of what you wanted and that we had just the perfect piece for your home.
BM Team

Omgoodness.. what a gorgeous chair !

This chair is so gorgeous, soft and .. Just perfect for a bedroom accessory.
I just love it, and the delivery was so quick, highly recommend the chair and Black Mango service.
Thank you :-)

Thank you so much for taking the time to review the gorgeous Hug... Such a wonderful idea for a bedroom chair to sink into and relax with a book! The lovely warmth and texture it provides would be a decadent addition to any bedroom suite and we're so pleased you are loving it.
BM Team

Perfect Name! It 100% feels like a hug

I have wanted a recliner for a while now, although did not like the look of ANY I could see and then.... I found the HUG and I love it SO SO much! It is cosy and supportive and I am so happy I waited and found this one - Thank you Black Mango, your service was great, my hug arrived so super fast and I haven't moved from sitting in it!

We LOVE this Kate, how good is it to finally find the recliner equivalent of brains and beauty all rolled into one! We are ecstatic that you adore your Hug as much as we do and know that you will be enjoying your new relaxation station for many years to come.
BM Team

Perfect Name! It 100% feels like a hug

I have wanted a recliner for a while now, although did not like the look of ANY I could see and then.... I found the HUG and I love it SO SO much! It is cosy and supportive and I am so happy I waited and found this one - Thank you Black Mango, your service was great, my hug arrived so super fast and I havent moved from sitting in it!

We LOVE this Kate, how good is it to finally find the recliner equivalent of brains and beauty all rolled into one! We are ecstatic that you adore your Hug as much as we do and know that you will be enjoying your new relaxation station for many years to come.
BM Team

Love my bedhead and bedsides

Love my new bedheads and bedsides so much. Exactly the look I was going for and delivery was super fast. Also appreciated the excellent customer service when my two parcels arrived on different days (thanks for following up guys!). Super happy and will shop here again for sure

Oh Lucy, thank you so much for your kind words. These gorgeous items look stunning in your home. We can't wait to see what you add to your BM collection in the future.
BM Team

In Love

I absolutely love my dressing bench it looks amazing at the end of my bed!

Hi Narelle, We are so pleased to hear how in love you are with your gorgeous Venice dressing bench. Thank you for your review.
BM Team

Cute small side table

I'm very happy with my purchase.I'm using this gorgeous table as a bedside. in my guest bedroom & it looks great. I should also mention that it appears well made & is finished in a lovely white lacquer.

Diana, we are so glad to hear that the sweet Chippendale side table is exactly what you hoped for. Thank you so much for taking the time to leave us this review.
BM Team

Tessa lamp

The lamp is so beautiful and now a treasured piece
Mango for very fast with their delivery and kept you updated all the time
Thankyou Mango

Thank you for taking the time to leave us this review Lee. We are so happy to hear that you love your Tessa lamp as much in person as you did online.
BM Team

FABULOUS LOOK AND AN EASY RETURN

The team at Black Mango are amazing. Speedy delivery meant that within 2 days I had the Cloud Sofa sitting in my new home. It looked fabulous. It was easy to take out of the box, put together and cover the cushions with the covers. Unfortunately I found it wasn't as comfortable as I hoped with firm cushions and little head support. It was wonderful to lay down on and watch the TV but sitting on it was a bit awkward. Friends and family popped by and felt the same way. I test drove it with blankets protecting it but still felt the same way after a couple of weeks. On the upside the 30 day money back guarantee was adhered to with a pleasant attitude and the sofa was smoothly collected without a fuss. I was refunded less the return delivery cost. I recommend the sofa for its look and design, the convenience of removable covers for laundering, the convenience of being able to split the sofa to enable one to move it from room to room or around the room and for lovely cord fabric which is nurturing against the skin. If you need a sofa with good lumbar and head support this one may not be for you as I needed to put a cushion at my back and my head to get the additional support. Loved the sofa overall though and not many places give the opportunity to return it!

Hello Andrea,

Thank you for you lovely review and feedback, it is always great to know that you are supported from begining to end (and beyond!) when it comes to online shopping and we are super happy that we were able to provide that for you.

Hoping you find something just perfect and we look forwad to sending some other lovely items to your gorgeous home one day down the track!
Take Care,
Black mango

Covers too tight

It's taken me a little while to write this review. The sofa looks great but the covers are much too tight for the sofa/cushions. To the point that we had a slight rip when getting everything on. It seems like it is really compressing the sofa cushions - in fact the sofa is much more comfortable when we take the covers off to get them cleaned. It's a shame as it really is a nice looking couch. I would like to order new covers for it but I'm thinking about a brand new sofa after just over a year of owning this...

Hi Ruby,
Thank you for taking the time to write your review. We are so surprised to hear that you are having these challenges with your gorgeous Cloud and we wish you had gotten in touch sooner so we could have assisted if need be.
Please know that we will contact you via email so that we can chat further with you about this.
BM Team

Anka Oak Counter stool

Love my new stool. They look beautiful and are comfortable to sit in. Very happy

Thank you for your kind words Michelle, we're so thrilled that your stunning Counter Stools are being enjoyed within your home. We hope that many conversations are had and memories are formed over the years while relaxing on your Ankas.
BM Team

Love it 🥰

Bigger than it looked online definitely large enough for living room , it’s a gorgeous colour pink and I love it , shipping was extremely fast especially as I’m in WA .

Our lovely Dew Drops are available in such beautiful colours Susie and we're so pleased that you are loving the Vintage Pink in your home.
Thank you for posting your review, we really appreciate all feedback.
BM Team

5 stars for everything

Great customer service Prompt delivery despite Easter in the middle of it. The Emma ottoman was absolutely beautiful, even better than the photo

Thank you so much for your review Marlene, we LOVE knowing that your Dusty Pink beauty is even better than you expected it to be!
Enjoy the handy storage and multipurpose use of the gorgeous Emma Ottoman.
BM Team

Beautiful!

My 2 mirrors just arrived & I’ve set them up in the Pilates studio. They are beautiful! Highly recommend them.

Hi Belinda,
That is so wonderful to hear, thank you for taking the time to let us know.
We're thrilled that the gorgeous Gold frames are suiting your space perfectly. The curvy lines add a relaxed and seamless feel to any space and would be perfect for your Pilates Studio.
BM Team

Royal Wingback Chair

Over the moon with the quality of this beautiful Royal Wingback Chair the delivery was fantastic to very happy with everything will definitely be shopping with you guys again 😍

Such a delightful review to read Pauline - thank you for taking the time, we really do appreciate it.
The Teal is such a striking and interesting colour and we have no doubt that your new Royale Wingback is adding a spectacular pop of subtle colour to your home.
We look forward to having you shop with us again soon, we have many beauties to tempt you with!!!
BM Team

Fabulous chair, fabulous company!

Love how wide & comfortable these chairs are. Great supportive back on them as well. One arrived with a broken leg & Black Mango immediately arranged for a replacement to be sent to me. Amazing customer service. Highly recommended.

Hi Kate,
We are so pleased that your beautiful pair of Stanfords are now pride of place in your home after the nasty freight incident. Thank you for being so lovely as we got that sorted for you. We have no doubt that you have created a stunning space within your home with these beauties and hope that you are relaxing in them often!
BM Team

Remi rocking chair

Omg you can feel the quality, the cushioning is lofty , extremely comfortable. The customer service is great and I would definitely recommend purchasing through these guys for sure.

Thank you for your wonderful review and kind words about our team Tracy, we LOVE knowing how perfect the gorgeous Remi is for your home - she sure is a beauty!
Enjoy rocking your way into relaxation, we know you will adore her for many many years to come.
BM Team

Cloud cushion covers

They feel and look gorgeous and such great quality

Isn't the Stone absolutely gorgeous!!! The look and feel of the 50% Linen and 50% Cotton is divine!
Thank you for taking the time to write your review Tracy, we genuinely appreciate it.
BM Team

Beautiful lamp

This is a gorgeous lamp and exceeded my expectations! Arrived well packed and no fuss to set it up. Recommend Black Mango!

The Misty Aqua Blue really is beautiful Elizabeth, we adore the fact that you love it as much as we do!
Enjoy your new beauty in your home and thank you for taking the time to write a review.
BM Team