This item is exactly how it looks in the images online. Super luxe.
Thank you for taking a moment to write a review, such a beautiful choice, the Emerald is stunning and we are so excited that you love it!
Have a great day,
I recently purchased from black mango and was very unsatisfied when they won’t provide me a refund or exchange because of the damaged packaging it was in I have kids and when we get a delivery they can’t help themselves and open everything I called black mango that day because the item was no ideal for me and requested a return and because the box had been ripped open therefore I can’t get a refund on a $327 item which is a lot of money to some people. Very unsatisfied waste of money
Thank you for your feedback, we are sorry to hear that you were not able to complete your change of mind return, please note that the outline for a successful return are clearly stated online and we are also always available for further discussions to try and accommodate where ever we can. Unfortunately, when there is no original packaging/carton available, this results in the courier having no way of collecting and returning furniture in one piece. We do hope that you were able to find a perfect space for your item and please feel free to reach out directly if we can clarify further.
The Ottoman is perfect, your delivery amazing. Thanks so much Black Mango.
Thank you for such a wonderful review. It's always a treat to hear that delivery was super quick and that another Black Mango beauty has found its perfect home - enjoy your Emma Ottoman!
I’m very happy with this ottoman, very happy with the size and colour, perfect storage for my blankets. I took the wheels off I prefer it to be a bit lower and also that my kids can’t push it around.
Thank you for taking the time to write this review. We're so pleased that by easily removing the castor wheels you have the perfect height ottoman for your needs. We're also glad to hear you love the beautiful Teal colour as much as we do!
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